Shipping policy

🌎 Shipping Zones

We currently ship to Worldwide countries.

Shipping Time

The estimated delivery time for our order will depend on your location. While we work closely with our logistics partners to provide accurate delivery information, delivery times are estimates only and cannot be guaranteed. Once your product(s) are in transit, any delays are outside our control.

Country Carrier Shipping Time
(business days)
US USPS/ UPS/ DHL Ecommerce 10 - 15
EU DHL/ PostNL/ Bpost/ La Poste/ Colis/ Privé/ Correos/ SDA 8 - 12
CA Canada Post 8 - 12
AU Australia Post 8 - 12
Others UPS/ DHL international 10 - 15

🚚 Shipping Methods & Rates

All products offered on HomeyGarden are available and shipped from our facilities in the United States. This means that when you order, we guarantee the best quality!

Additionally, we import from suppliers all over the world to give our customers a wider variety of products. We only work with suppliers who adhere to our strict quality control guidelines and standards. This is the reason for the delivery times listed below.

Shipping carrier: USPS, DHL, EMS, Local Post...

Orders are processed when the payment is accepted.

⏳ Processing & Delivery Time

  • Processing Time: 2 - 3 business days. 
  • Shipping Time: 8 - 12 business days
  • Estimated delivery time is 10 - 15 business days.

Please note that orders can be delays for a variety of reasons:

  • Shipping address is incomplete/incorrect 

  • Shipping address is not written in English

  • An item is currently out of stock 

  • Order is pending credit approval and verification 

  • Order is being shipped to remote country 

  • Customs has placed a hold on the order 

📍 Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor the status of your shipment.

🌟 Additional Information for Shopify Payment Orders

  • Billing & Shipping Address: For security purposes, the billing and shipping address must match the details provided at checkout.
  • Order Verification: In some cases, additional verification may be required for orders processed via Shopify Payments to prevent fraudulent transactions.
  • Customs & Import Fees: International orders may be subject to customs duties and taxes, which are the responsibility of the buyer.

For any shipping-related inquiries, please contact our support team via email at support@homeygarden.com